Display problems after updating windows

11 Apr

The update when well and windows 10 is working on my laptop, however, I have an issue where I am presented with a black screen when i start my computer.I do see a dell screen and a windows boot screen before it goes black so i know the issue is not a hardware issue, however after the windows boot screen passes (the one with the blueish window icon) the screen goes to black, but it is still on (meaning the monitor is still turned on just not displaying anything).the reason i know that windows installed fine is that external monitors do work, just not my laptop monitor.I have already reinstalled windows 10 and have made sure all my drivers are up to date. ) display driver is the one being installed by W10 as the default?

So I read somewhere that the BIOS might also have to be updated and through I put in the information for my laptop model and found that I needed to update my BIOS.

If the problem goes away, your graphics processor or driver is likely the issue.

See Graphics processor (GPU) troubleshooting for further troubleshooting steps.

Windows 10 is just not reconizing my laptops screen as a usable monitor. All advice is greatly appreciated Did you try to boot into safe mode? Try installing the one from Dell's homepage instead.

I have already reinstalled windows 10 and have made sure all my drivers are up to date.