Oab not updating cached mode

13 May

Also in the properties of the mailbox database, your users are using, make sure it points to the correct public folder database.

For web-based distribution make sure the site is up.

1) Try a manual Re-Sync 2) Close Outlook and delete the *.

OAB files manually From here: C:\Users\%username%\App Data\Local\Microsoft\Outlook\Offline Address Books\*\*.* 3) Delete and Recreate their Outlook Profile Start Outlook again and follow Prompts A: There are five ways.

Quite often all Administrators, even Exchange Administrators simply refer to the users they see in the Address section of Outlook casually as the GAL for ease of reference, but really more often than not, you are looking at the OAB.

Murray has been working in IT for over 15 years specializing in the Messaging Arena and in particular IBM Domino and Microsoft Exchange and now of course Office 365.

Working with like minded colleagues now specializing in very large scale complex migrations from Lotus Notes and On-Premise Microsoft Exchange to Office 365.

Bear in mind, the process you need to follow is; 1. If you are using Outlook you may be in “Cached Mode”, and you are looking at a copy called the “Offline address book” This only gets updated Every 24 hours, and the copy on the server only gets updated every 24 hours at (by default).

Make sure the OAB you are looking at, has been updated from the GAL. If using Outlook, query the GAL directly, or download the latest OAB. Before you do anything send the user you created a ‘Test Email’ from your own account. The Mailbox SHOULD be in the right hand window (Providing you are in the correct administrative group, on the correct server, and in the correct mailbox store! Remember with Exchange 2007 / 2010 you create the mailbox with the Exchange system Manager anyway! On the Exchange Server, Start Ensure “Hide From Exchange Address Lists” is NOT ticked.